ResolveIT becomes first Jamaican ICT firm to earn triple Microsoft Solutions Partner status

KINGSTON, Jamaica — ResolveIT Limited, a Jamaican-owned information and communications technology (ICT) solutions provider, has made history by becoming the first local company to secure three prestigious Microsoft Solutions Partner designations. This achievement elevates the firm to the upper echelons of global Microsoft partners, a domain typically dominated by multinational corporations. Founded in 2004 by Almando Cox, ResolveIT began as a modest IT support provider, offering computer repair services to a small clientele. Over the years, the company has transformed into a pivotal player in digital transformation across the Caribbean, now employing over 60 professionals and supporting more than 100 businesses and non-governmental organizations across Jamaica, Anguilla, Trinidad and Tobago, St Kitts and Nevis, The Bahamas, and the US Virgin Islands. The three designations—Microsoft Solutions Partner for Modern Work, Infrastructure (Azure), and Security—position ResolveIT as a leader in Caribbean technology, empowering local talent and businesses to compete globally without reliance on foreign providers. These designations enable ResolveIT to enhance productivity, streamline workflows, migrate businesses to the cloud, and bolster cybersecurity measures. Almando Cox, the company’s founder, highlighted this milestone as a reflection of the team’s dedication to innovation, integrity, and regional impact. Additionally, ResolveIT is advancing in AI-driven cybersecurity, automated threat detection, and edge computing, ensuring clients remain competitive in an evolving digital landscape.