The Barbados Licensing Authority (BLA) has unveiled a comprehensive upgrade to its service delivery system, aiming to streamline processes and improve efficiency for the public. Chief Licensing Officer Treca McCarthy-Broomes announced the launch of a new online platform, effective immediately, which will allow citizens to access a range of services digitally. These include scheduling and paying for regulation exams, registering for new Public Service Vehicle (PSV) examinations, renewing learners’ permits, and processing payments for new or renewed driver’s licenses. This initiative is part of the Authority’s broader strategy to modernize its operations and enhance user convenience. Additionally, McCarthy-Broomes highlighted ongoing efforts to address staffing shortages in the driving test section. The recruitment of additional testing officers is underway and is expected to be finalized within the coming months, ensuring smoother and more timely service delivery. This dual approach of digital innovation and workforce expansion underscores the BLA’s commitment to meeting the evolving needs of Barbados’ citizens.