KINGSTON, Jamaica — Tax Administration Jamaica (TAJ) has issued a public advisory confirming that all motor vehicle registration-related transactions are currently unavailable across every tax office in the country, as well as through the agency’s online eServices portal. The service suspension, which is temporary, stems from unplanned system disruptions that have knocked offline the core platform used to process these high-demand automotive transactions.
The outage has impacted a full range of registration services, leaving Jamaican motorists unable to complete routine and new transactions alike. These include new vehicle registration applications, annual registration renewals, vehicle ownership transfers, and purchases of new official registration plates.
Fortunately, the disruption has not spread to all TAJ services, and two key automotive-related payment services remain fully operational. Drivers can still submit payments for motor vehicle certificates of fitness and settle outstanding traffic ticket fines both through the TAJ eServices online platform and in-person at any local tax office across the island.
TAJ confirmed in its Monday statement that its in-house technical team and third-party service partners have already mobilized to diagnose and resolve the root cause of the system outage. The agency said crews are working around the clock to full restore all affected services as quickly as possible. In closing, TAJ apologized to the public for the unplanned inconvenience, and expressed gratitude to Jamaican motorists for their patience, understanding, and cooperation while the agency works to bring all systems back online.