In an unprecedented move, lay employees of the Vatican have publicly expressed significant discontent with workplace conditions through a first-of-its-kind survey. The Association of Vatican Lay Staff, representing approximately 300 workers in the world’s smallest state, conducted the poll between December 15 and January 7, revealing widespread dissatisfaction among the Holy See’s workforce.
The survey, which gathered responses from 250 Vatican employees, found that 73.9% of respondents reported a substantial ‘disconnect’ with management. An even higher percentage—75.9%—stated they felt undervalued and demotivated in their positions. Most alarmingly, 56% of participants disclosed having ‘suffered injustice and harassment from their manager,’ a finding the association described as particularly concerning.
Vatican employees, who number around 4,000 and include cooks, gardeners, and cleaners, are prohibited from forming trade unions despite their substantial workforce. Most reside outside the Vatican walls but enjoy tax-free salaries and free medical care as employment benefits.
The historical context includes a sometimes fractious relationship between staff and the late Pope Francis. Some employees have expressed hopes for improved conditions under Pope Leo XIV, who succeeded him last year. The new pontiff’s early actions included reinstating a 500-euro bonus for employees following papal elections.
When asked about potential suggestions for the pope, a majority of respondents advocated for ‘dignity, a voice and real protection for staff through representation, transparency, dialogue and respect.’ The Vatican, as headquarters of the Catholic Church, maintains its unique status with approximately 900 residents within its ancient walls, including cardinals, nuns, priests, diplomats, and lay people.