The Dominican Republic’s General Directorate of Internal Taxes (DGII) announced a significant service disruption on Saturday due to electrical infrastructure failures that crippled its technological platforms. The outage has severely impacted the agency’s Virtual Office (OFV), preventing citizens from accessing critical digital services including tax payments and vehicle registration sticker purchases.
According to an official statement released by the tax authority, the electrical issues have rendered key digital services inaccessible. The DGII’s technical teams are actively working to resolve the system failures and restore full functionality, though no specific timeline for complete recovery has been provided.
The technological breakdown has created tangible problems for Dominican citizens. Multiple authorized banking institutions reported being unable to process vehicle registration sticker sales throughout Saturday due to the system-wide outage. Customers visiting various bank branches received uniform notifications about the DGII’s system failure, leaving them unable to complete mandatory vehicle registration procedures.
Beyond sticker sales, taxpayers encountered substantial difficulties attempting to fulfill their fiscal obligations digitally. Users attempting to access the DGII’s virtual platform received various error messages, including notifications indicating that requested web pages were non-existent or temporarily unavailable.
The tax authority has issued a formal apology to taxpayers for the inconveniences caused by the service disruption. The DGII has committed to providing ongoing updates regarding system restoration progress and will announce when services return to normal operational capacity.