The Barbados Licensing Authority (BLA) has initiated a phased restoration of vehicle inspections and the issuance of roadworthy certificates at its Pine, St Michael headquarters, following a week-long disruption caused by a malfunctioning online platform. The issue began on October 20 when the BLA’s outdated vehicle registration system experienced a critical failure, rendering the server inoperative. Andre Lashley, the Authority’s IT consultant, stated, ‘The legacy system managing vehicle registrations suffered a severe breakdown, necessitating the replacement of the old IT infrastructure with a modern platform.’ Immediate efforts to resolve the issue involved collaboration between the IT consultant, BLA staff, and the Ministry of Innovation, Science, and Smart Technology (MIST). Due to the system’s complexity, restoration is still ongoing. However, a strategic approach was adopted to prioritize essential services, such as weighbridge operations and vehicle inspections. An interim solution combining manual processes and a partially online platform has been implemented to resume critical vehicle services while the new system undergoes testing. BLA staff are also addressing a backlog of pending inspections and registrations. Chief Licensing Officer Treca McCarthy-Broomes assured Public Service Vehicle (PSV) permit holders that permits expiring during the outage will remain valid until full system functionality is restored. To manage the anticipated surge in demand, the BLA plans to enlist approved private garages to assist with vehicle inspections, with a list to be published soon. McCarthy-Broomes urged agents and customers to ensure all required documentation, including application forms, insurance documents, and inspection certificates, is complete before attempting vehicle registration.